We take great pride in the formulation, packaging, and shipping of our products to make sure they arrive on your doorstep in great condition.

A few things to note:

• These formulations are subject to changes in color due to the nature of their naturally derived ingredients. Should a color be slightly different than you are used to, do not be alarmed, this is completely normal.

• Next, some ingredients can be temperature sensitive, meaning that they might change in consistency or clarity when exposed to heat or cold. This will not impair their efficacy, you just need to let them sit at room temperature for a while to allow them to resettle to their normal consistency before use. Please store your items in a cool, dry location and avoid contact with water while storing to help maintain their shelf life.

• While our ingredients are naturally sourced, high quality, and suitable for all skin types, we cannot account for all individual allergies or sensitivities, so please consult with your doctor before use if you have a special circumstance that might limit the products you can use.

As a small business, we ask that you allow up to 48 hours for your order to be processed and your shipping information to be sent to you. Once your order is made, you have 24 hours to contact us should you need to cancel, after that time we will be unable cancel your order. We offer shipping at a flat rate of $5, and your items will arrived packaged in eco-friendly and recyclable packaging.

Because our products are for personal use, we are unable to accept returns at this time. Should you have an issue with your order, we ask that you contact us at hello@thesimplymodernco.com within 14 days of receiving your order so that we can assist you further.